HiCalculatorInclude the essentials
- Your iPhone model and iOS version
- HiCalculator app version
- A short description of what you expected and what happened
- Steps we can follow to reproduce the issue
CONTACT & SUPPORT
Tell us what happened. Keep your secrets private.
We can help with app behavior, purchases, backups, and general questions. Email is the official support channel.
SUPPORT EMAIL
Direct, private support.
Tap the button to open your email app. We aim to review clear support requests as soon as reasonably possible.
Never send secrets
- Vault or decoy passcodes
- Backup passwords or encryption keys
- Security answers
- Private photos, passwords, or other vault content
Purchases and billing
For purchase restoration, tell us which product you bought and what the app currently shows. Billing, cancellations, and refunds are managed by Apple through your App Store account.
Data recovery
We do not hold a master key or a copy of your vault. If a passcode or backup password is lost, support may not be able to recover the encrypted information.
BEFORE YOU WRITE